1. Order Processing

Orders are typically processed within 1–2 business days after successful payment confirmation. Orders placed on Sundays or public holidays are processed on the next business day.

2. Delivery Timelines

We ship across India. Estimated delivery time after dispatch is generally 2–4 business days for metro cities and up to 7 business days for other locations, depending on the destination and courier partner.

Delivery timelines are estimates and not guaranteed. Delays may occur due to courier disruptions, weather, regional restrictions, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, are displayed at checkout before you complete your purchase. Any free-shipping offers will be clearly indicated.

4. Order Tracking

Once your order is dispatched, we will share tracking details (where available) via email. You can also view your order status from your account under Order History.

5. Incorrect Address / Failed Delivery

Please ensure your shipping address and contact number are accurate. We are not responsible for delays or non-delivery resulting from incorrect or incomplete address details. Re-shipping charges may apply for parcels returned due to an incorrect address or repeated failed delivery attempts.

6. Contact

For shipping-related queries, contact us at support@htkautomotive.com or +91 93848 39090.